Rochdale’s new training space. SPRING 26

GymBound Privacy Policy

Last updated: 12th January 2026

At GymBound Ltd, we’re committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use, and protect your information when you visit www.gymbound.co.uk, join our gym, or use our services.

1. Who We Are

GymBound Ltd. Company number: 16433856. Registered address: Pentagon Rochdale Unit 1a, Rentruck Eagle Technology Park, Queensway, Rochdale, England, OL11 1TQ.

Email: info@gymbound.co.uk

GymBound Ltd is the data controller, meaning we decide how and why your data is processed.

2. What Information We Collect

We collect the following types of information depending on how you interact with us:

a) When you use our website

  • Your name, email address, and phone number (if you complete a contact form or sign up for updates).
  • Your IP address, browser type, and device information (via cookies and analytics tools).

b) When you join GymBound or use our facilities

  • Contact details (name, address, phone number, email).
  • Date of birth and emergency contact information.
  • Membership and payment details (handled securely by our payment processor).
  • Health and fitness information (only where relevant to your training and safety).

c) When you contact us or use digital services

  • Copies of emails or messages you send.
  • Social media interactions and feedback.

3. How We Use Your Information

We use your data to:

  • Manage your membership and deliver gym services.
  • Process payments and renewals.
  • Communicate updates, classes, and member offers.
  • Ensure safety and manage access control.
  • Improve our website and services through analytics.
  • Comply with legal obligations (e.g., health and safety reporting, tax).

We will never sell your data.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contract: to provide your membership and related services.
  • Consent: for marketing communications or optional health data.
  • Legal obligation: for safety, tax, or insurance compliance.
  • Legitimate interests: to improve services and ensure gym security.

5. How We Store and Protect Your Data

Your data is stored securely on password-protected systems within the UK and/or the EEA.

We use secure third-party systems (e.g., Mailchimp, Xplor Gym software) that comply with UK GDPR.

We apply encryption, access controls, and staff training to protect your information.

We keep your data only for as long as necessary:

  • Membership records: 6 years after cancellation.
  • Financial transactions: 6 years.
  • Health/fitness records: until no longer required for safety or insurance.

6. Sharing Your Data

We only share your data with:

  • Payment processors (for membership fees).
  • Software providers (e.g., booking and CRM systems).
  • Email marketing providers (e.g., Mailchimp).
  • Trainers or partners working under GymBound’s instruction.
  • Legal or regulatory bodies if required by law.

We ensure all third parties meet UK GDPR standards and process your data only under our instructions.

7. Cookies and Analytics

Our website uses cookies to:

  • Enable basic website functionality.
  • Analyse visitor traffic (Google Analytics).
  • Personalise content or ads where applicable.

You can control cookies via your browser settings or our cookie banner.

8. Marketing and Communication

We may send you information about classes, promotions, or events if you’ve given consent.

You can unsubscribe at any time via email or by contacting info@gymbound.co.uk.

9. Your Data Rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Restrict or object to processing.
  • Withdraw consent at any time.
  • Request data portability.

To exercise these rights, contact us at info@gymbound.co.uk.

If you’re unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on our website and, where appropriate, emailed to members.

Contact us:
If you have any questions about this Privacy Policy or how we handle your data, please email vibes@gymbound.co.uk